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Privacy Policy

Yellokids.gr is committed to protect the personal data of visitors / users of the yellokids.gr website and to comply with the relevant provisions on personal data protection (L.2472 / 1997 for the protection of the individual from the processing of personal data) as applicable . For this reason, information related to personal data of visitors / users is not collected unless they provide it voluntarily. It is not required to provide data that constitute personal data for navigating yellokids.gr or for accessing its content.

However, if the visitor / user wishes to order products but also to ensure the possibility of communication with him and in general for the support, promotion and execution of the business relationship with him, it is possible that he will be asked to disclose his personal information. details (such as name, email address, etc.). Any personal data of the users are intended exclusively for the purpose of executing the orders and the contracts that will be concluded through yellokids.gr for the provision of the products. Also, visitors / users when registering in the services of yellokids.gr have the opportunity, if they wish, to request information on new products of this online store as well as the existing offers either from the company itself or from partner companies by email to their stated email address. In this case the visitor / user agrees that the information submitted to yellokids.gr is complete, correct, true, accurate and valid and that if any changes will inform the relevant service of yellokids.gr so that the registration information is kept complete, correct , true, accurate and valid. If the user wishes to stop the communication for promotional reasons, it is enough to visit the contact form of the website yellokids.gr, where he can state his relevant wish at any time. Members remain solely responsible for all operations carried out under their personal password, username and generally their account. Members agree to immediately notify yellokids.gr of any unauthorized use of their account and any occurrence and / or possible breach of security. Also, members are solely responsible for the careful use of their account and their formal exit from their account at the end of each year. Yellokids.gr is not responsible for any damage or loss arising from the inability of members to respect and follow this clause.

Yellokids.gr makes every reasonable effort to secure the personal data of users by observing strict security measures and fully implementing the general regulation for data protection (GDPR). Users, however, are informed that sending confidential information via e-mail services is not the safest way to send it, as it involves the risk of unauthorized third-party reading of this information.

To ensure the protection of users’ personal data, yellokids.gr uses SSL technology during electronic payments. With this technology, every element that the visitor / user registers in yellokids.gr, is coded before it goes online and then the authenticity of the message and the server is investigated.

Finally, personal security is the password given by the user when he becomes a member of yellokids.gr. Yellokids.gr advises users, for security reasons, to change their password regularly and to avoid using the same and easily traceable passwords.

If you use this website you accept and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it.

Cookies

If you leave a comment on our website, you can choose to save your name, email address and website in cookies. These are for your convenience so that you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to the site, we will create a temporary cookie to determine if your browser accepts cookies. The cookie does not contain personal information and will be deleted as soon as you close your browser.

When you log in, we will also create various cookies to store your login information and screen preferences. Login cookies last for two days and screen options cookies last for one year. If you select “Remember me”, your connection will remain for two weeks. If you log out of your account, the login cookies will be removed.

What we collect and store

As you visit our website, we will monitor:

The products you’ve seen: we’ll use this to show, for example, products you’ve seen recently
Location, IP address and browser type: we will use these for purposes such as calculating VAT and shipping costs
Shipping address: we will ask you to enter this address so that we can, for example, estimate shipping costs before you place an order and also to ship the order to you!
We will also use cookies to track the contents of the shopping cart while you browse our website.

When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:

  • To send you information about your account and your order
  • Responding to your requests, including returns and complaints
  • Payment processing and fraud prevention
  • Setting up your account for our store
  • Complying with our legal obligations, such as calculating taxes
    Improving our store offerings
  • To send you promotional messages if you choose to receive them
  • If you create an account, we will store your name, address, email and telephone number, which will be used for your future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to retain it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who in our group has access

Our team members have access to the information you provide us. For example, both platform admins and store admins have access to:

  • Order details such as what was purchased, when it was purchased and where it should be shipped, too
  • Customer information, such as name, email address, and billing and shipping information.
  • Our team members have access to this information to help fulfill orders, process returns and support you.

What we share with third parties

We share information with third parties that help us provide shipping and storage services for your orders.

Payments

We accept payments via PayPal. When processing payments, some of your data will be transferred to PayPal, including information needed to process or support the payment, such as the total purchase amount and billing information.

Please read PayPal’s privacy policy for more information.